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Implementation & Adoption

A member of our Campus Success team will come to you to deliver a custom training agenda to meet your implementation and adoption goals, such as:

  • Enhancing adoption & expanding usage: Gather key stakeholders across campus to reflect and plan for optimization of your tool
  • Staying up-to-date on best practices: Hear about how other campuses have used the platform and overcome hurdles to success
  • Receiving hands on assistance: Use facetime to get one-on-one training and personal assistance with customization and usage of your platform
  • Conducting end-user training: Launch your Campus Labs product to end-users with an expert leading the way

Customized Resource Creation

Let us do the work to create custom resources to support your end-users, including user guides and video tutorials.

Book a Consultation or Service

We offer a wide range of consulting capabilities to support your institution and a flexible package of professional services to accelerate the implementation and adoption of Campus Labs solutions.

Let us help you!
Photo of Katie Felton

Katie Felton

Katie joined Campus Labs in 2013, having previously worked at her alma mater, Houghton College. While at Houghton she worked primarily with non-traditional students in the areas of enrollment, advising, and student success. She is a senior consultant for Campus Success with a focus on student engagement, retention and student success, student affairs assessment, and strategic planning. A native of Buffalo, Katie has a master’s degree in organizational leadership from Eastern University in Pennsylvania.

Photo of Brian Hardt, Ph.D.

Brian Hardt, Ph.D.

Brian earned his doctorate in political science in 2014 from the University at Buffalo. He spent two years at Western Carolina University as a lecturer and a year at Bowling Green State University as a clinical professor in political science. In his time on campus, Brian was responsible for the design and delivery of multiple courses per semester to in-person, online, adult learners, and first-generation students. He also helped design and launch two new academic programs and was a member of a first-year seminar committee for general education learning goals. He has also published research in peer-reviewed journals. At Campus Labs, Brian enables data-informed decisions and develops strategic initiatives, making them actionable by finding the most effective way to leverage resources and produce results. 

Photo of Matt Jackson, Ed.D.

Matt Jackson, Ed.D.

Matt joined the Campus Labs team after a decade of serving as an Assistant Professor in the Academic Writing and Learning Center for the University of Minnesota Duluth (UMD). An emerging scholar, Matt completed his Ed.D. in teaching and learning at UMD, researching the intersections of educational policy, technology, and student development. His MA and BA were both completed at SUNY Fredonia in the field of English, with emphases on sociology and American studies. Matt’s academic and professional experiences provide a unique expertise in understanding how data and language are used to navigate complex phenomena in higher education.

Photo of Hope Supernic

Hope Supernic

Hope is a Buffalo native who returned to her roots after valuable experience in the Office of Student Engagement at Loyola University Maryland. There, she employed her leadership skills and expertise to facilitate cross-divisional collaboration in the development of theory-based practices integrating current campus initiatives, resources, institutional mission and values. She also supported the creation and implementation of comprehensive evaluation processes and program assessments to strengthen practice and student success. Hope has taught multiple curricular and co-curricular courses and facilitated living and learning communities at both Loyola and the University at Buffalo. Hope earned her master’s degree in higher education administration and student affairs from the University at Buffalo and completed her undergraduate work at Marietta College in organizational communications and public relations with a minor in leadership studies. Hope is passionate about supporting innovative and strategic thinking and dedicated to making efficient, effective, and accessible work practice centered around learning and personal growth. Her skills are highlighted in coordinating, planning processes, workshops, and presentations.

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Rohan Thakkar

Rohan came to Campus Labs after working in a variety of experiences in student affairs since 2007. Most recently he served as an area coordinator at the University of South Carolina where he supervised three learning communities and co-chaired the department assessment committee. He received his undergraduate degree in communication, cultural anthropology, and psychology from Rutgers University in New Brunswick, NJ where he developed their ePortfolio program for the Office of Academic Engagement and Programming. Following his graduation, Rohan worked as an assistant residence director with the Office of Instructional Support-Summer Bridge to Success program which focused on the retention of S.T.E.M students. In 2011, Rohan joined the Department of Housing and Residence Life’s professional staff at Seton Hall University in South Orange, NJ where he received his Master of Arts degree in higher education and student affairs, with a concentration of college student personnel affairs. During his time at Seton Hall, Rohan spent a summer working with Northwestern University’s Center for Talent and Development in Evanston, IL as an assistant residence coordinator where he developed academic-based programming for gifted high school students.

Photo of Jennifer Schiller, Ph.D.

Jennifer Schiller, Ph.D.

Jennifer A. Schiller, Ph.D., is an award-winning educational researcher with 15 years of progressive experience leading institutional effectiveness initiatives in the public and private sector. As an enterprise consultant, she guides a complex portfolio of higher education institutions in creating the infrastructure to use data to empower change. Schiller holds a Ph.D. in teacher education with a specialization in literacy. Her expertise is in action-research methods that create effective K-20 teaching and learning partnerships. Schiller’s academic interests focus on continuous improvement, systems design, student learning analytics and reflective practice. Her publications include peer-reviewed and mainstream sources and she excels at bringing those findings to life in conference and professional development settings. She was recognized by the National Science Teachers Association as a “must read author” for work that explored issues of diversity and equity in science education.

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