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Empower Your Institution

We offer professional development and strategic advising services custom-tailored around your institution’s needs.

Strategic Advising

  • Retention Planning
  • Assessment Planning
  • Strategic Planning
  • Pre-Accreditation External Review
  • Evaluation Instrument Review
More about Strategic Advising

Professional Development & Custom Workshops

  • Custom Workshops
  • Assessment Process Design
  • Retention Process Design
  • Survey Instrument Design
  • Evaluation Instrument Design
More about Professional Development & Custom Workshops

Data & Technical Services

  • Data Audit, Review, and Mapping
  • Data Extraction
  • Data Automation
More about Data & Technical Services

Implementation & Adoption

  • Customized Onsite Training
  • Customized End User Training
  • Customized Resources
More about Implementation & Adoption Services

Survey Design & Analysis

  • Data Analysis and Recommendations
  • Basic and Advanced Quantitative Analysis
  • Qualitative Analysis and Text Mining
  • Preparation of Analysis Reports and Visualizations
More about Survey Design & Analysis

Book a Consultation or Service

We offer a wide range of consulting capabilities to support your institution and a flexible package of professional services to accelerate the implementation and adoption of Campus Labs solutions.

Let us help you!

"Our onsite visit was great. I could not be happier! The consultant was knowledgeable, helpful, and very engaging. We feel in really good hands!"

Teresa Wonnell - Director of Academic Services Assessment and Analysis Johns Hopkins University

Our Team of Experts

You’ll have access to a team of Campus Labs professionals who have decades of experience in the field of higher education. We understand the challenges of your institution because of our extensive backgrounds working on campuses just like yours.

Photo of Erin Cassell

Erin Cassell

Erin joined the Enterprise & Emerging Products team as a data integration specialist in August 2018. For the past seventeen years, Erin has held roles in higher education on both the software solution and institutional sides, including more than ten years working extensively with data integration and student information systems. She received her master’s degree in computer science from Ball State University and her bachelor’s degree in German and mathematics from the University of the South.

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Katie Grennell, PhD

Shortly before beginning with Campus Labs in December 2016, Katie completed her PhD in American studies from the University at Buffalo. Katie was awarded a teaching assistantship, dissertation fellowship, and outstanding teaching award during her time as a graduate student at the University at Buffalo. While pursuing her PhD, Katie worked as an adjunct in the disciplines of history and American studies, accruing almost ten years of experience. She has taught a wide variety of undergraduate courses for Buffalo State College, Hilbert College, Southern New Hampshire University, SUNY Fredonia, and University at Buffalo, where she has earned a strong reputation for her enthusiasm, teaching capabilities and leadership. Additionally, Katie holds a master’s degree in history from Buffalo State College and a bachelor’s degree in history from SUNY Fredonia. She utilizes her knowledge and experience in academia within the Campus Labs platform to both improve the world of higher education and the academic environment of individual campuses.

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Kate Griffin

Kate’s wealth of assessment experience derives from helping a variety of campuses across North America in their assessment efforts. Before joining the team at Campus Labs, Kate was an adjunct faculty member and advisor for the Department of General Studies, as well as a distance learning mentor within the center for alternative course delivery at Erie Community College. Additionally, she has an array of experiences working in student affairs, such as coordinating new student orientation, developing an academic mentoring program and advancing the accreditation of a tutor training program. Kate received her undergraduate degree from the University at Buffalo and has her master’s degree in college student personnel administration from Canisius College.

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Jess Kitt

Jess joined Campus Labs after working in Student Affairs for six years in a variety of capacities including student engagement, residence life and first year programing. Jess holds a master’s degree in college student development and counseling from Northeastern University and has a passion for assessment and strategic planning. Jess has presented at both national and regional conferences on topics such as formative assessment in curricular and co-curricular involvement, student employment as a retention technique and coordinating assessment efforts and leveraging assessment works in student affairs.

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Shannon LaCount, EdD

Dr. Shannon LaCount is Director of Campus Success. Her career in higher education before joining Campus Labs includes eight years of teaching experience as a clinical and classroom professor in Communication Sciences and Disorders and five years as Director of Student Learning Assessment at the University of Minnesota Duluth (UMD), where she led a campus-wide assessment process for academic departments and student life programs. She has also participated in advising events and undergraduate research at UMD, as well as consultations and professional development events as a Teagle Assessment Scholar with the Wabash College Center of Inquiry. She has a master’s degree in speech-language pathology from the University at Buffalo and a doctorate in education from the University of Minnesota.

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Anne E. Lundquist, PhD

With vast experience in both the classroom and the administrative conference room, Anne Lundquist believes that institutions of higher education can, and should, continue to adapt in order to compete in the 21st-century marketplace. In her role as Assistant Vice President, Campus Adoption, she draws on her nearly 30-year career as an educator to help campuses understand the value of technology and data-informed decisions. Before joining Campus Labs, Anne served as Director of Strategic Planning and Assessment for the Division of Student Affairs at Western Michigan University, where she championed a holistic framework for student success. In addition to her varied administrative leadership roles at WMU and four liberal arts colleges, she has taught both undergraduate and graduate courses in diverse subject matter, including educational leadership, institutional effectiveness, oral communication, writing, and literature. An expert in enterprise risk management, Anne gives conference presentations, leads webinars, and has authored or peer-reviewed numerous articles and book chapters on strategic planning. She holds both a Master of Fine Arts in Creative Writing and a Doctor of Philosophy in Educational Leadership, Higher Education, from Western Michigan University. She earned her Bachelor of Arts from Albion College.

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Will Miller, PhD

Will Miller, PhD, leverages data best practices to help campuses make strategic decisions. He joined the Campus Labs team in 2016, after serving as a faculty member and senior administrator at Flagler College in Florida. There, as Executive Director of Institutional Analytics, Effectiveness, and Planning, he helped transform the campus-wide outcomes assessment process. He also served as Accreditation Liaison to the Commission on Colleges of the Southern Association of Colleges and Schools (SACSCOC). Before joining Flagler, he held faculty positions at Southeast Missouri State University, Notre Dame College, and Ohio University. His courses have explored topics in political science, public policy, program evaluation, and organizational behavior. His scholarly pursuits focus on assessment, campaigns and elections, polling, political psychology, and the pedagogy of political science and public administration.

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Moira Phippen

Moira joined the Campus Labs team after serving as the assistant director of leadership and social justice at Loyola University New Orleans, where she wrote curriculum for and launched a range of programs offered through the student activities office and in partnership with other offices such as residence life, career services, and university counseling. Moira obtained her MEd in higher education at Loyola University Chicago, focusing on assessment, programming, student retention, and socially responsible leadership development. While completing her BA in economics at DePaul University, Moira also supported the development of NASPA consortium briefs, new resident advisor rubrics, campus climate benchmarking, and more.

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Annemieke Rice

Before coming to Campus Labs in 2008, Annemieke led assessment efforts for the Division of Enrollment Management and Student Affairs at Northeastern University while serving as a fellow to the senior vice president (SVP). As a member of the SVP’s leadership team, she played a key role in institutional and divisional strategic planning as well as retention studies and initiatives. While at Northeastern, she also served on the self-study teams for both regional (NEASC) and academic (AACSB) accreditation. As academic advisor and special assistant to the associate dean of undergraduate business programs, she led technology and assessment initiatives, developed programs for students at risk, and provided support to the associate dean on academic leadership projects. Since then, Annemieke has presented on these topics at more than 100 national and regional forums and consulted with more than 250 higher education institutions. Annemieke has a master’s degree in applied educational psychology from Northeastern University and a bachelor’s degree in behavioral neuroscience and journalism from Lehigh University.

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Megan Segoshi, PhD

Megan joined Campus Labs in 2017 after spending three years pursuing her PhD in higher education at Loyola University Chicago. Her dissertation research explored how the life experiences and stories of Asian Americans have influenced their decisions to engage in antiracist work. While at Loyola, she also taught Introduction to Leadership Studies for undergraduate students, served as a teaching assistant for master’s and doctoral students, and gained valuable experience as an undergraduate admissions reader. Prior to being a doctoral student, Megan worked in multicultural affairs at The University of Georgia, where she advised a number of identity-based student organizations. She also holds a Master’s of Social Work from The University of Georgia, focusing on community empowerment and program development, and a Bachelor of Arts in Sociology from The University of Massachusetts Amherst. Her passions and interests include advocating for social justice in higher education, equitable admissions policies and practices, and race and equity in higher education.

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Matt Jackson, EdD

Matt joined the Campus Labs team after a decade of serving as an Assistant Professor in the Academic Writing and Learning Center for the University of Minnesota Duluth (UMD). An emerging scholar, Matt completed his EdD in teaching and learning at UMD, researching the intersections of educational policy, technology, and student development. His MA and BA were both completed at SUNY Fredonia in the field of English, with emphases on sociology and American studies. Matt’s academic and professional experiences provide a unique expertise in understanding how data and language are used to navigate complex phenomena in higher education.

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Rohan Thakkar

Rohan came to Campus Labs after working in a variety of experiences in student affairs since 2007. Most recently he served as an area coordinator at the University of South Carolina where he supervised three learning communities and co-chaired the department assessment committee. He received his undergraduate degree in communication, cultural anthropology, and psychology from Rutgers University in New Brunswick, NJ where he developed their ePortfolio program for the Office of Academic Engagement and Programming. Following his graduation, Rohan worked as an assistant residence director with the Office of Instructional Support-Summer Bridge to Success program which focused on the retention of S.T.E.M students. In 2011, Rohan joined the Department of Housing and Residence Life’s professional staff at Seton Hall University in South Orange, NJ where he received his Master of Arts degree in higher education and student affairs, with a concentration of college student personnel affairs. During his time at Seton Hall, Rohan spent a summer working with Northwestern University’s Center for Talent and Development in Evanston, IL as an assistant residence coordinator where he developed academic-based programming for gifted high school students.