Empower Your Institution

We offer professional development and strategic advising services custom-tailored around your institution’s needs.

Strategic Advising

  • Retention Planning
  • Assessment Planning
  • Strategic Planning
  • Pre-Accreditation External Review
  • Evaluation Instrument Review
More about Strategic Advising

Professional Development & Custom Workshops

  • Custom Workshops
  • Assessment Process Design
  • Retention Process Design
  • Survey Instrument Design
  • Evaluation Instrument Design
More about Professional Development & Custom Workshops

Data & Technical Services

  • Data Audit, Review, and Mapping
  • Data Extraction
  • Data Automation
More about Data & Technical Services

Implementation & Adoption

  • Customized Onsite Training
  • Customized End User Training
  • Customized Resources
More about Implementation & Adoption Services

Survey Design & Analysis

  • Data Analysis and Recommendations
  • Basic and Advanced Quantitative Analysis
  • Qualitative Analysis and Text Mining
  • Preparation of Analysis Reports and Visualizations
More about Survey Design & Analysis

Studies & Instruments

  • Feedback Tools for Admins, Chairs and Advisors (formerly IDEA)
  • Project CEO (Co-Curricular Experience Outcomes)
  • NASPA Consortium Studies
More about Studies & Instruments

Book a Consultation or Service

We offer a wide range of consulting capabilities to support your institution and a flexible package of professional services to accelerate the implementation and adoption of Campus Labs solutions.

Let us help you!

"Our onsite visit was great. I could not be happier! The consultant was knowledgeable, helpful, and very engaging. We feel in really good hands!"

Teresa Wonnell - Director of Academic Services Assessment and Analysis Johns Hopkins University

Our Team of Experts

You’ll have access to a team of Campus Labs professionals who have decades of experience in the field of higher education. We understand the challenges of your institution because of our extensive backgrounds working on campuses just like yours.

Photo of Erin Cassell

Erin Cassell

Erin joined the Enterprise & Emerging Products team as a data integration specialist in August 2018. For the past seventeen years, Erin has held roles in higher education on both the software solution and institutional sides, including more than ten years working extensively with data integration and student information systems. She received her master’s degree in computer science from Ball State University and her bachelor’s degree in German and mathematics from the University of the South.

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Hope Supernic

Hope is a Buffalo native who returned to her roots after valuable experience in the Office of Student Engagement at Loyola University Maryland. There, she employed her leadership skills and expertise to facilitate cross-divisional collaboration in the development of theory-based practices integrating current campus initiatives, resources, institutional mission and values. She also supported the creation and implementation of comprehensive evaluation processes and program assessments to strengthen practice and student success. Hope has taught multiple curricular and co-curricular courses and facilitated living and learning communities at both Loyola and the University at Buffalo. Hope earned her master’s degree in higher education administration and student affairs from the University at Buffalo and completed her undergraduate work at Marietta College in organizational communications and public relations with a minor in leadership studies. Hope is passionate about supporting innovative and strategic thinking and dedicated to making efficient, effective, and accessible work practice centered around learning and personal growth. Her skills are highlighted in coordinating, planning processes, workshops, and presentations.

Photo of Katie Felton

Katie Felton

Katie joined Campus Labs in 2013, having previously worked at her alma mater, Houghton College. While at Houghton she worked primarily with non-traditional students in the areas of enrollment, advising, and student success. She is a senior consultant for Campus Success with a focus on student engagement, retention and student success, student affairs assessment, and strategic planning. A native of Buffalo, Katie has a master’s degree in organizational leadership from Eastern University in Pennsylvania.

Photo of Shannon LaCount, Ed.D.

Shannon LaCount, Ed.D.

Dr. Shannon LaCount is Vice President, Campus Strategy. Her career in higher education before joining Campus Labs includes eight years of teaching experience as a clinical and classroom professor in Communication Sciences and Disorders and five years as Director of Student Learning Assessment at the University of Minnesota Duluth (UMD), where she led a campus-wide assessment process for academic departments and student life programs. She has also participated in advising events and undergraduate research at UMD, as well as consultations and professional development events as a Teagle Assessment Scholar with the Wabash College Center of Inquiry. She has a master’s degree in speech-language pathology from the University at Buffalo and a doctorate in education from the University of Minnesota.

Photo of Anne E. Lundquist, Ph.D.

Anne E. Lundquist, Ph.D.

With vast experience in both the classroom and the administrative conference room, Anne Lundquist believes that institutions of higher education can, and should, continue to adapt in order to compete in the 21st-century marketplace. In her role as Assistant Vice President, Campus Adoption, she draws on her nearly 30-year career as an educator to help campuses understand the value of technology and data-informed decisions. Before joining Campus Labs, Anne served as Director of Strategic Planning and Assessment for the Division of Student Affairs at Western Michigan University, where she championed a holistic framework for student success. In addition to her varied administrative leadership roles at WMU and four liberal arts colleges, she has taught both undergraduate and graduate courses in diverse subject matter, including educational leadership, institutional effectiveness, oral communication, writing, and literature. An expert in enterprise risk management, Anne gives conference presentations, leads webinars, and has authored or peer-reviewed numerous articles and book chapters on strategic planning. She holds both a Master of Fine Arts in Creative Writing and a Doctor of Philosophy in Educational Leadership, Higher Education, from Western Michigan University. She earned her Bachelor of Arts from Albion College.

Photo of Kelli S. Rainey, Ed.D.

Kelli S. Rainey, Ed.D.

Kelli S. Rainey, Ed.D., provides specialized consultation for campuses eager to implement organizational strategies that ensure institutional vitality and works with campuses on strategic planning, accreditation preparation and assessment planning. With two decades of higher education experience, she has an extensive background in enrollment management, student development, and institutional effectiveness. Previous to joining Campus Labs in 2019, she provided strategic leadership in a dual role as assistant vice president for academic and student support services and chief operating officer for institutional effectiveness at Johnson C. Smith University, where she formerly served as dean of academic support services, institutional accreditation liaison, and director of the office of institutional planning, assessment, effectiveness and research. She holds a doctorate in higher education and organizational change from Benedictine University and a graduate certificate in institutional research from The Pennsylvania State University. She earned a master’s degree in applied psychology with a concentration in industrial and organizational development from Fairfield University and a bachelor’s degree from Lynchburg College.

Photo of Annemieke Rice

Annemieke Rice

A self-professed data geek, Annemieke has spent the last decade at Campus Labs helping guide and educate member campuses in their journey to use data more effectively. In doing so, she has consulted with hundreds of higher education institutions seeking to accelerate practice in areas including student success, learning assessment and institutional effectiveness. She arrived at Campus Labs via early member campus Northeastern University, where she led the implementation of Campus Labs products to advance the practice of assessment. Her on-campus roles at Northeastern provided her first-hand experience in strategic planning, retention initiatives, strategic enrollment management, academic advising, educational technology strategy and accreditation. As vice president of campus strategy, she is tasked with bringing that holistic experience to bear in order to accelerate the efforts of Campus Labs’ members, partners and colleagues to drive meaningful change in higher education.

Photo of Brian Hardt, Ph.D.

Brian Hardt, Ph.D.

Brian earned his doctorate in political science in 2014 from the University at Buffalo. He spent two years at Western Carolina University as a lecturer and a year at Bowling Green State University as a clinical professor in political science. In his time on campus, Brian was responsible for the design and delivery of multiple courses per semester to in-person, online, adult learners, and first-generation students. He also helped design and launch two new academic programs and was a member of a first-year seminar committee for general education learning goals. He has also published research in peer-reviewed journals. At Campus Labs, Brian enables data-informed decisions and develops strategic initiatives, making them actionable by finding the most effective way to leverage resources and produce results. 

Photo of Matt Jackson, Ed.D.

Matt Jackson, Ed.D.

Matt joined the Campus Labs team after a decade of serving as an Assistant Professor in the Academic Writing and Learning Center for the University of Minnesota Duluth (UMD). An emerging scholar, Matt completed his Ed.D. in teaching and learning at UMD, researching the intersections of educational policy, technology, and student development. His MA and BA were both completed at SUNY Fredonia in the field of English, with emphases on sociology and American studies. Matt’s academic and professional experiences provide a unique expertise in understanding how data and language are used to navigate complex phenomena in higher education.

Photo of Rohan Thakkar

Rohan Thakkar

Rohan came to Campus Labs after working in a variety of experiences in student affairs since 2007. Most recently he served as an area coordinator at the University of South Carolina where he supervised three learning communities and co-chaired the department assessment committee. He received his undergraduate degree in communication, cultural anthropology, and psychology from Rutgers University in New Brunswick, NJ where he developed their ePortfolio program for the Office of Academic Engagement and Programming. Following his graduation, Rohan worked as an assistant residence director with the Office of Instructional Support-Summer Bridge to Success program which focused on the retention of S.T.E.M students. In 2011, Rohan joined the Department of Housing and Residence Life’s professional staff at Seton Hall University in South Orange, NJ where he received his Master of Arts degree in higher education and student affairs, with a concentration of college student personnel affairs. During his time at Seton Hall, Rohan spent a summer working with Northwestern University’s Center for Talent and Development in Evanston, IL as an assistant residence coordinator where he developed academic-based programming for gifted high school students.

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Jenna Ralicki

Jenna Ralicki is an emerging scholar in the field of student affairs assessment analytics. She specializes in crafting institutional learning outcomes frameworks that blend classroom foundations with experiential application and 21st century transferrable skill development. Jenna has collaborated with more than 200 campuses to grow a systemic culture around student learning that is holistic and driven by centralized and innovative technology infrastructures. Her efforts support higher education institutions in using a model of continuous improvement that results in high quality program review, accreditation and strategic planning processes. She is passionate about focusing on the student experience as the main driver for institutional and analytic initiatives. She holds a bachelor’s degree in communication arts from Gannon University and a master’s in higher education from Buffalo State College.

Photo of Jennifer Schiller, Ph.D.

Jennifer Schiller, Ph.D.

Jennifer A. Schiller, Ph.D., is an award-winning educational researcher with 15 years of progressive experience leading institutional effectiveness initiatives in the public and private sector. As an enterprise consultant, she guides a complex portfolio of higher education institutions in creating the infrastructure to use data to empower change. Schiller holds a Ph.D. in teacher education with a specialization in literacy. Her expertise is in action-research methods that create effective K-20 teaching and learning partnerships. Schiller’s academic interests focus on continuous improvement, systems design, student learning analytics and reflective practice. Her publications include peer-reviewed and mainstream sources and she excels at bringing those findings to life in conference and professional development settings. She was recognized by the National Science Teachers Association as a “must read author” for work that explored issues of diversity and equity in science education.

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