Elevate 2018, June 28-29

* Schedule is subject to change

All Sessions

Wednesday, June 27

5:00 - 6:00pm

Welcome & Opening Presentation

6:00 - 7:00pm

Opening Reception
Thursday, June 28

8:00 - 9:00am

Q&A with Keynote Speaker, Dr. Stephanie Alvarez

Thursday
8:00 - 9:00am | Vanda South

Q&A with Dr. Stephanie Alvarez

Come spend an hour in conversation with our keynote speaker, Professor of the Year Dr. Stephanie Alvarez.

Presented By: Dr. Stephanie Alvarez - Guest Speaker, University of Texas Rio Grande Valley
Annemieke Rice - Vice President, Campus Success, Campus Labs

8:00 - 10:00am

New User Workshop

Thursday
8:00 - 10:00am | Calypso

CoursEval 101: An Introduction for Super(hero) Users

This extended-length workshop for new CoursEval Managers will provide new managers with foundational knowledge of the CoursEval platform, and prepare you to participate in more advanced sessions later in the conference. Topics to be covered include the CoursEval setup process, imports, question management, setting up standard surveys, using email communication, and reporting. Note: This workshop requires advance registration. Please contact us at course-evaluations@campuslabs.com if you are interested in attending this session.

Presented By: David Neiss - Director, Training and Development—CoursEval, Campus Labs
Michele Borucki - Senior Director, Training and Development—CoursEval, Campus Labs

Thursday
8:00 - 10:00am | Cattelya

Setup for Success: IDEA Course Evaluations for New Site Administrators

This extended-length workshop for new Campus Labs IDEA members will provide new site administrators with foundational knowledge of the Campus Labs + IDEA Course Evaluations platform, and prepare you to participate in more advanced sessions later in the conference. Topics to be covered include communication setup, creating a new administration, reporting, student and faculty experiences, and more. Note: This workshop requires advance registration. Please contact us at course-evaluations@campuslabs.com if you are interested in attending this session.

Presented By: Aaron Odden - Training Team, Campus Labs
Megan Segoshi - Campus Success Consultant, Campus Labs
Jake Glover - Senior Education Officer & Director of Client Resources, IDEA

9:00 - 10:00am

Educational Session 1

Thursday
9:00 - 10:00am | Vanda South

Leveraging IDEA for Your Success

For over 40 years, IDEA has been helping institutions improve teaching and learning through analytics, resources, and advice. In this session designed for those unfamliar with IDEA, we’ll describe how IDEA can help improve your learning outcomes through the various services that are offered, including open-sourced support, consulting, advice, and feedback tools.

Presented By: Ken Ryalls - President, IDEA

Thursday
9:00 - 10:00am | Vanda North

Collecting Data, Creating Information: Using Course Evaluation Results for More

The collection of student feedback is only one part of the overall course evaluation process. The next part involves answering a difficult question: What do we do with the data now that we have collected it? This panel will showcase campuses that are leveraging their course evaluation data to make more data-driven decisions not only related to teaching and learning, but also in the areas of professional development, programmatic improvement, and diversity on campus. Each campus will share their unique approaches to leveraging student feedback beyond the basics.

Presented By: Catherine Scott - Assessment Specialist, Stony Brook University
Theresa Ennis - Director of Assessment, Tennessee Technological University
Sharon Huo - Associate Provost, Tennessee Technological University
Paul Bruinsma - Dean of Instruction, Frontier Community College, Illinois Eastern Community Colleges
Brandon Weger - Program Director, Student Learning Assessment, Illinois Eastern Community Colleges

10:10 - 10:30am

Quick Trainings Session 1

Thursday
10:10 - 10:30am | Cattelya

Diving into Your Data: Reporting in Course Evaluations

This quick training will focus on the reporting experience for both instructors and administrators. Our focus will be on how users can get valuable data from the site. We will give an overview of each type of report available to faculty and each type available to administrators. We will also cover some of the technical components of access and navigation to help you assist individuals on campus.

Presented By: Aaron Odden - Training Team, Campus Labs

Thursday
10:10 - 10:30am | Calypso

Are You Survey Intelligent? An Overview of Longitudinal Reporting in CoursEval

This quick training for CoursEval users will show the power of the Survey Intelligence Report. This report is flexible and customizable to meet a variety of institutional needs. Best practices and examples of report usage will be discussed.

Presented By: Chris Probst - Product Manager, CoursEval, Campus Labs

Thursday
10:10 - 10:30am | Vanda North

Great IDEA! IDEA Reporting in Course Evaluations

This quick training will review the Unit Summary Report as well as the Summative and Formative data collected for instructors. We will help you make sense of your data by showing you how to take advantage of IDEA’s years of research in the field of teaching and learning. We will also show you how easy it is for faculty and administrators to access resources to help improve instruction.

Presented By: Megan Segoshi - Campus Success Consultant, Campus Labs
Jake Glover - Senior Education Officer & Director of Client Resources, IDEA

10:45 - 11:45am

Educational Session 2

Thursday
10:45 - 11:45am | Vanda North

Connecting Course Evaluations to University Level Outcomes

This session will discuss how Baldwin Wallace University began with the institutional mission statement in mind when developing their course evaluation instrument.We created six standardized statements to be included on every course evaluation. In this session, we will review how we created those mission-driven statements, and share how results that are linked to university-level outcomes and benchmarked across departments.

Presented By: Susan Warner Taylor - Director of Institutional Research & Assessment, Baldwin Wallace University

Thursday
10:45 - 11:45am | Calypso

The Good, the Bad, and What We Didn't Think About

Jacksonville University began implementing Campus Labs Course Evaluations with IDEA in the fall of 2016. During this session, we will discuss our implementation process—everything from faculty training to data collection and reporting. In addition to sharing our successes, we will reflect on what we could have done better.

Presented By: Dee Thornton - Academic Technology Director, Jacksonville University

Thursday
10:45 - 11:45am | Vanda South

GPS Recalculating: Using Student Feedback to Guide Personalized Professional Development Strategies

This session will demonstrate how student feedback is used to inform and direct faculty toward specific, targeted professional development resources to enhance their teaching effectiveness. The presenter will discuss how professional development needs are diagnosed and how the Course Evaluation platform is used to mark growth in specific teaching techniques.

Presented By: C. Josh Simpson - Manager-Center for Teaching Excellence, Wilmington University (DE)

1:30 - 2:30pm

Educational Session 3

Thursday
1:30 - 2:30pm | Vanda North

Strategies for Success: Transition from Paper to Online Using Campus Labs with IDEA

Tennessee Tech University transitioned from paper surveys to online course evaluations with IDEA. We spent a year marketing and gaining input from campus administrators, faculty, and students. Following a successful implementation, the new system has advanced our teaching and learning environment by enlivening the use of results to improve teaching. We have also changed the approach of our students, who now take these assessments more responsibly. In this session we will share our success story.

Presented By: Theresa Ennis - Director of Assessment, Tennessee Technological University
Sharon Huo - Associate Provost, Tennessee Technological University

Thursday
1:30 - 2:30pm | Vanda South

Course Evaluation Response Rates: Lessons Learned

The transition to an online version of course evaluations at Walsh University resulted in an initial decline in overall response rates, yet a sizeable number of courses received a response rate of 80-100%. The presenters will share insights gained from a survey in which they queried faculty with high response rates to uncover success strategies to be replicated and shared.

Presented By: Ute Lahaie - Dean of Institutional Effectiveness & Assessment, Walsh University
Joseph Lupica - Assistant Professor of Chemistry, Walsh University

Thursday
1:30 - 2:30pm | Cattelya

Custom Reporting: Discovery and User Feedback

Custom reporting has the power to provide evidence-based guidance for a lot of important decisions on campus. Users of the tool vary widely; instructors, administrators, chairs, deans, program directors, data analysts, provosts, faculty developers and many others depend on aggregated course evaluation data. In this user research session participants will be asked questions about how custom reports are used, or could be used, by a variety of campus stakeholders.

Presented By: Product Development Team - Campus Labs

2:45 - 3:45pm

Educational Session 4

Thursday
2:45 - 3:45pm | Calypso

Data In, Data Out: The Process of Managing Uploads and Distributing Results

The Stony Brook University Course Evaluations Team will highlight their processes for managing the course evaluation workflow. We’ll discuss how we manage dozens of uploads each semester with hundreds of course and instructor exceptions, automatically adding custom attributes and generating/automatically uploading the file sets. We’ll also look at the post-evaluation workflow in which we take the evaluation results, flag and clean up inappropriate responses, and finally publish them to our campus portal.

Presented By: Richard von Rauchhaupt - Senior Programmer / Analyst, Web Platform Strategist and Architect, Stony Brook University
Catherine Scott - Assessment Specialist, Stony Brook University

Thursday
2:45 - 3:45pm | Vanda North

Jumping in with Both Feet: A Process-changing Experience

Appalachian State University will share their experience from piloting CoursEval in 2015 to purchase in 2017. The initial process was managed by the Learning Technology Services department, but in early 2018, management of the course evaluation process transferred to Institutional Research and Planning. This session will cover the transitional process that took place and the adoption of a more automated use of CoursEval.

Presented By: Vivian Thompson - Assessment Coordinator- Institutional Research, Assessment & Planning, Appalachian State University
Michele Borucki - Senior Director, Training and Development - CoursEval, Campus Labs

Thursday
2:45 - 3:45pm | Vanda South

Reveal Actionable Insights from Your Course Data

Course evaluations provide key data points for the teaching and learning process. When the right questions are asked, every student has the opportunity to feel heard and faculty receive meaningful feedback. But there are broader benefits to course evaluations, too. When combined with enrollment, learning, and success data endless opportunities to view results. In this session, we will highlight how campuses can use Campus Labs Insight to look at their course evaluation data in new ways, revealing actionable insights for program development and resource allocation.

Presented By: JD White - Vice President, Product Development, Campus Labs

4:00 - 4:20pm

Quick Trainings Session 2

Thursday
4:00 - 4:20pm | Cattelya

Beyond Reporting: The Faculty Experience in Course Evaluations

This quick training will take you on a tour through the instructor experience within Course Evaluations. We will discuss why faculty should access this platform and the actions they can take, including how to monitor response rates, check course rosters, add additional custom questions, and more. If you are an instructor who wants a better understanding of the platform, a department or program overseer who supports instructors, or an administrator who is curious about the faculty user perspective—this training is for you!

Presented By: Aaron Odden - Training Team, Campus Labs

Thursday
4:00 - 4:20pm | Vanda South

One Survey Fits All: Utilizing Custom Questions in CoursEval

This quick training will discuss the use of Custom Questions, including Department Added Questions, Course Type Questions, Course Designation Questions, Course Based Questions, and Faculty Added Questions to minimize survey creation time and maximize automated efficiencies.

Presented By: David Neiss - Director, Training and Development—CoursEval, Campus Labs

Thursday
4:00 - 4:20pm | Calypso

Save Time, Save Your Sanity: Quick and Easy Time-Savers and System Cleanup in CoursEval

This quick training will bring to light the little things you can do to save a lot of time in the survey process and where you can review and clean up older items. The discussion will cover adequate survey cycle planning, automating imports, templates, and the places that you may want to do some cleanup, including: Database Maintenance, Department Settings, Question Management, Survey Templates, Group Email, and Reporting.

Presented By: Michele Borucki - Senior Director, Training and Development—CoursEval, Campus Labs

Thursday
4:00 - 4:20pm | Vanda North

Tailor-made Data: Leveraging Custom Questions in Campus Labs Course Evaluations

This quick training will focus on how custom questions can be used in your course evaluations process. Examples of how Member Campuses have utilized Attribute and Organizational Unit custom questions will be shared. We will also provide an overview of the steps for populating custom questions within your site, review frequently asked questions, and discuss whether this feature can serve your campus process.

Presented By: Megan Segoshi - Campus Success Consultant, Campus Labs

4:30 - 5:30pm

Educational Session 5

Thursday
4:30 - 5:30pm | Vanda North

The Impact of Teaching & Learning Centers on Faculty Development (and Evaluation?)

Teaching and learning centers (and professionals) often focus on resources, scholarship, and faculty development with the intention of improving experiences in the classroom. Student perceptions are one metric that can provide actionable data by capturing how students respond to our teaching decisions and whether they recognize their own learning. In our panel, we’ll discuss how T&L centers can function and unpack some of the ways faculty development is tackled on their campuses. We’ll also discuss the larger question about the relationship between faculty evaluation and faculty development.

Presented By: Kristi Kneas - Dean for Academic Affairs and Faculty Development, Elizabethtown College
Theresa Wilson - Director, Center for Excellence in Teaching and Learning, Saint Francis University
Marc Garcia - Research Technician for the Centre for Excellence in Teaching and Learning, The University of the West Indies
C. Josh Simpson - Manager-Center for Teaching Excellence, Wilmington University (DE)
Jake Glover - Senior Education Officer & Director of Client Resources, IDEA

Thursday
4:30 - 5:30pm | Vanda South

What’s in a Number? Strategies for Maximizing Response Rates

One of the greatest challenges our Member Campuses face is attaining and then maintaining strong response rates during the course evaluation process. Since buy-in from students, administrators, and faculty is essential, implementing effective and creative strategies to receive student responses is critical. In this session, our panelists will discuss their approaches to maximizing student response rates and creating an environment conducive to valuable feedback.

Presented By: Terry Bickley - LMS Adminstrator, Mercer University
Janette Carter - Instructor, Mercer University
Crystal Lendved - Research Analyst, Marquette University
Barbara Gerwien - Coordinator, Sacred Heart University
Katie Grennell - Campus Success Consultant, Campus Labs
Friday, June 29

9:00 - 10:00am

Educational Session 6

Friday
9:00 - 10:00am | Cattelya

A Guided, Interactive User Experience Design Sprint!

Imagine that you have all of the resources in the world at your disposal to build the best, most robust custom reporting solution anyone has ever seen. Where would you start? The user experience design sprint is a guided exercise in problem-solving. In a short period of time, we will define and design a solution for development. Ideally, participants should have experience with reporting on campus in some capacity.

Presented By: Product Development Team - Campus Labs

Friday
9:00 - 10:00am | Vanda North

Advanced Applications: Aligning Student Feedback for a More Balanced Evaluation (and More)

When constructed carefully, student ratings data is a valuable source for balanced faculty evaluation systems as well as for accreditation and curriculum design. In this session we’ll cover best practices for balanced evaluations of teaching, other types of required evidence, and how to make the most of data we already have available to us.

Presented By: Jake Glover - Senior Education Officer & Director of Client Resources, IDEA

Friday
9:00 - 10:00am | Calypso

Modifying the Delphi Method to Improve Course/Instructor Evaluations AND Reach Faculty Consensus (Oxymoron?)

The graduate faculty were struggling to make sense of the data on course and instructor student satisfaction data. They either discounted it or took it far too literally. An improvement team of faculty volunteers used a modified Delphi method to gain consensus, produce a new survey, and change the process within one year. The iterative approach offered transparency, repetitive opportunity for faculty input, and visible demonstration of changes. This workshop will showcase highlights of our approach.

Presented By: Paulette Di Angi - Director of Institutional Effectiveness, MGH Institute of Health Professions

10:10 - 10:30am

Quick Trainings Session 3

Friday
10:10 - 10:30am | Calypso

Communication Automation in CoursEval– Set It and Forget It

This quick training will showcase the automated participant email function. This feature allows CoursEval managers to cut down on survey setup time by eliminating the need to set up announcements and reminders for survey participants.

Presented By: David Neiss - Director, Training and Development—CoursEval, Campus Labs

Friday
10:10 - 10:30am | Vanda North

Pulse of the Classroom: Feedback for Formative Assessment

This quick training session will review the Course Evaluations Feedback tool and how it helps faculty gather formative feedback from students. We will walk through the seven-question instrument and view the three reporting options available to faculty members. We will also discuss how Feedback can help faculty better understand how confident their students feel about the material at any given moment in the classroom as well as throughout the term.

Presented By: Katie Grennell - Campus Success Consultant, Campus Labs
Jake Glover - Senior Education Officer & Director of Client Resources, IDEA

Friday
10:10 - 10:30am | Vanda South

When One Window Opens, Another One Closes – An Overview of Custom Windows in CoursEval

Do your course surveys deploy at different intervals during the semester? If so, this quick training is right for you. Learn what information is needed to consolidate surveys using a few features, including course dates, imported custom dates, and manually added custom dates.

Presented By: Michele Borucki - Senior Director, Training and Development—CoursEval, Campus Labs

10:45 - 11:45am

Educational Session 7

Friday
10:45 - 11:45am | Cattelya

Increasing Engagement and Improving Departmental Efficiencies with Distributed Control

Preparing for course evaluations requires coordination across many departments, and on some campuses responsibilities are shared more widely than others. In this user research session, we will explore shared opportunities in the course evaluation setup, review monitoring and reporting processes, and discuss where your campus fits on the spectrum of distributed control. Participants should be ready to share their experience in course evaluations or have an inquisitive desire to learn from others on this topic.

Presented By: Product Development Team - Campus Labs

Friday
10:45 - 11:45am | Vanda South

Growing the Culture for Course and Faculty Evaluations in a City of Small Campuses

In this presentation, we will explain how we grew an enterprise-level course and faculty evaluation program that now spans multiple departments and colleges (including our medical school), each with its own requirements. We will share some of our success stories and additional learning opportunities. We will also share our plans for continuing improvement in both the evaluations as well as supporting operations.

Presented By: Brenda Frankenhoff - IT Manager - eLearning Analytics, University of Cincinnati
Lo'Rain Drais - Program Manager, University of Cincinnati

Friday
10:45 - 11:45am | Calypso

Deeper Data Analysis with Campus Labs Response Export

The transition from paper to electronic evaluations was a step forward practically, financially, and environmentally for our program. But the Campus Labs response exports have also widened our data analysis capabilities. We can now mine student comments for analysis and more deeply explore how demographics factor into teacher evaluations. In this session, we will share some highlights of our ongoing success.

Presented By: Vince Darcangelo - FCQ Program Manager, University of Colorado Boulder


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